![]() Microsoft launched Teams in 2017 as the successor for its aging but popular Skype for Business tool, adding it as a core component of Microsoft 365 Business and Enterprise. After troubleshooting, if the unit contact for the room still needs help to resolve an issue, they can contact the ITS Zoom Rooms support group.Microsoft Teams history and product direction For Issues encountered using a U-M Zoom Rooms conference room, see U-M Zoom Rooms Conference Room Support ContactsĮach unit that purchases U-M Zoom Rooms is responsible for providing first-level support to users of the system in their conference room.For install and setup instructions, see Install U-M Zoom Rooms.For order support and tracking, please contact the Tech Shop.If you require additional support, please route accordingly: Note that you are responsible for mounting any equipment such as the display television and soundbar. Primary Supportįor the majority of users, the U-M Zoom Rooms service offers a streamlined “plug and play” experience - you simply need to follow the provided instructions to install the purchased equipment in your conference room and turn it on. Purchasing a package commits you to annual licensing renewals through March 2024. The current Zoom Rooms licensing cost is $300 per year and prorated daily starting the day that each Zoom Rooms license is activated through the March 21. The Zoom Rooms license is purchased as part of a package with hardware and then automatically renewed annually. U-M Zoom Rooms require an active license to operate. ![]() Additional details will be available on the Tech Shop website soon. The initial price for hardware packages are as follows.
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